Our unwavering commitment to customer satisfaction, continuous improvement and excellence of service is at the heart of everything we do. In turn, we invest in technology, processes and training to ensure we continuously meet numerous accreditation requirements.
This standard of certification focuses on quality management principles that are designed to enhance client experience in a continuous manner. City Property Services is proud to have received this accreditation, following a third-party audit that verified our organisation demonstrated strong leadership, evidence-based decision-making, customer focus, engagement of people, relationship management and efficient processes that ensure our performance is consistently best practice and continually improved.
City Property Services is committed to environmentally sustainable practices. Our holistic approach to environmental management ensures our team of professional cleaners can organise, identify, manage, monitor and control environmental issues in compliance with ISO standards. Through demonstrating our guiding principles of efficient use of resources, responsible waste management, climate change mitigation and air pollution management systems we are one of the few commercial cleaning companies to have received third-party verification of our consistency and excellence in this area.
The safety of your people and ours is our utmost priority. This certification brings together established health and safety management standards and systems designed to work throughout a cross-section of industry types and sectors. A third party audit process of our workplace health and safety management system has demonstrated our ability to control and minimise risk and accident potential as well and ensures compliance with relevant local, state and federal legislation.
In addition to our AS4081 accreditation, City Property Services has also been assessed and certified by Greencap, one of Australia’s leading specialists in occupational health and safety specialists. This comprehensive assessment of our safety systems and insurances demonstrates our rigorous commitment to excellence in risk management to ensure the overall health and safety for our staff, our clients and their customers.
As part of our efforts towards environmental sustainability, we’ve successfully achieved a Level 2 ecoClean Certification, which demonstrates our commitment to continuous environmental improvement and responsible business practices. The certification also covers responsible purchasing decisions, conscientious chemical handling and effective waste disposal policies along with water and energy conservation. Our best practice stakeholder management systems, measurement, reporting and staff training policies are also endorsed under this certification.
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