Our Approach

We deliver our operation on a nationwide scale, while still maintaining the benefits of a dedicated, family owned business.

City Property Services has numerous accreditations making us one of the few quality assured, environmentally sustainable and triple certified cleaning companies in Australia. An unwavering commitment to our clients, our staff and our standard of excellence is crucial to maintaining our impeccable reputation.

Business Management

City Property Services is proudly family owned and operated. We combine our client-centric approach with 25 years of experience to deliver best practice in commercial cleaning solutions, nationwide

Our innovative methods of business management evolve continuously in order to provide our clients and our staff with the best possible experience, technology and working environment, and why City Property Services enjoys longevity of staff and customers alike.

The conscientious effort we make towards responsible business practices are evidenced by our triple certification and other accreditations. Along with these formal recognitions of best practice operations, we adopt a number environmental, social and financial policies, all of which designed to support our ambition of being Australia’s leading commercial cleaning company and employer of choice.

Technology &

Innovation

Our unwavering commitment to customer satisfaction, continuous improvement and excellence of service is at the heart of everything we do. We invest in technology, processes and training to ensure we always meet our accreditation requirements.

freshOps, a leading site management system has been integrated across the entire City Property Services business to delivery seamless customer service and workforce efficiency. This technology enables up-to-the-minute time and attendance tracking of our cleaning professionals, intuitive cleaning task management, reporting accuracy, KPI management and remote supervision.

One of the unique benefits of the freshOps platform is its ability to relay information from tags, which are laid on site in areas such as windowsills, washrooms, commercial kitchens etc. When scanned by handheld mobile devices, these tags reveal details of the job requirements including due dates, frequency schedule and additional cleaning instructions.

These innovative tags can also be scanned to verify tasks as they are completed and alert management of any issues that require resolving.

We are proud and longstanding supporters of our local community & environment.